Trust Centre
Welcome to Dubber's Trust Centre!
Our commitment to data privacy and security is embedded in every part of our business. Use this portal to learn about our trust and security posture. You may also subscribe to updates and request access to our security documentation.
Franchere Chan
Head of Trust Engineering, Dubber
Documents
Dubber's ISO22301 Certification
We are proud to announce a major milestone in our Trust and Resilience journey:
Dubber has successfully achieved ISO 22301:2019 certification, the international standard for business continuity management systems (BCMS).
This independent validation confirms that we have robust and reliable continuity practices in place to maintain operations, protect services, and recover quickly from disruption, ensuring resilience and reliability for our customers, partners, and stakeholders.
Building on our existing ISO 27001 ISMS, this achievement further reinforces our commitment to both security and resilience, underpinned by globally recognised standards.
Dubber's Microsoft 365 Certification
We are pleased to share that Dubber Unified Call Recording for Microsoft Teams has once again successfully achieved Microsoft 365 Certification.
This ongoing certification independently validates that Dubber continues to meet Microsoft’s stringent security, privacy, and compliance requirements providing ongoing trust for organisations using Dubber's compliance call recording services in Microsoft Teams.
Our official certificate is now published in the Trust Centre.
To learn more about the Microsoft 365 Certification program and assessment process, refer to: https://learn.microsoft.com/en-us/microsoft-365-app-certification/overview
Dubber's EU AI Act Compliance Statement
Dubber is pleased to announce the publication of our EU AI Act Compliance Statement, now available in our Trust Centre: https://trust.dubber.net/.
This marks an important milestone in demonstrating our commitment to transparent, ethical, and secure use of AI — aligned with international standards and emerging regulatory expectations.
ISO27001 Certification Update to 2022
We are excited to share a major milestone in our commitment to Trust, Security and Data Privacy: Dubber has successfully achieved ISO 27001 certification under the latest 2022 standard, advancing from the previous 2013 version. This certification reflects our continuous commitment to protecting our Customers' data and maintaining the highest standards of information security.
Thank you for your continued trust in us.
For more information and for the the latest certificate and SoA, please visit our Trust Centre: https://trust.dubber.net/.
Updated Subprocessors List
This is a notification that we have updated our Subprocessors List here: https://www.dubber.net/legal/subprocessors.
No action is required on your part.
This is a notification that we have updated our Subprocessors List here: https://www.dubber.net/legal/subprocessors.
No action is required on your part.
This is a notification that we have updated our Subprocessors List here: https://www.dubber.net/legal/subprocessors.
No action is required on your part.
This is a notification that we have updated our Subprocessors List here: https://www.dubber.net/legal/subprocessors.
The list has now been re-structured to provide better transparency on the categories of Subprocessors Dubber engages with in each Region (APAC, EMEA and NALA) and as applicable to Dubber's Products & Services.
No action is required on your part.